FAQ

Yes we do! And completely free of charge! Any return is for your own account.

If you need advice about sizing/fit before placing an order, please feel free to contact our customer service: info@wrong-friends.com

Orders placed before 21:00 Dutch time will be shipped the same day.

The estimated delivery time depends on the country and local customs clearance. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

NL/Belgium: ordered before 21:00 on working days, delivered the next day!

Other countries in Europe: 3 to 6 working days

Outside Europe: 5 to 10 working days

Our return policy allows you to return unused products within 30 days of receipt. Report your return to info@wrong-friends.com As soon as we have received your returned item(s), we will exchange them or refund the purchase price as soon as possible. Returns will only be accepted if the items are unused, unwashed, with all original Wrong Friends tags attached and in the original packaging. You can return the items to:

Wrong Friends returnings

Pruisische Veldweg 4

7552 AC Hengelo

The Netherlands

Let us know what went wrong, you can call us, email us or send us a message through our social media channels. We will solve the problem, like real Wrong Friends do.

- iDeal

- Visa

- Mastercard

- Maestro

- Bancontact

We are very sorry that you have not yet received a message about your return. Can you please contact us? You can contact us at:

- Email: info@wrong-friends.com

- By phone: +31(0)85 06 02 000

Available Monday to Friday, from 09:30 to 21:30

- Instagram: @wrong.friends

- Facebook: WrongFriendsClothing

The Wrong Friends customer service team is ready to assist you with any question you may have. You can contact us at:

- Email: Info@wrong-friends.com

- By phone: +31 (0)85 06 02 000

(Available from Monday to Friday, from 9:30 AM to 9:30 PM)

- Instagram: @wrong.friends

- Facebook: WrongFriendsClothing

To become a reseller of Wrong Friends, you must meet a number of conditions. We are happy to discuss the possibilities with you. Contact us by email: info@wrong-friends.com